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- Better voicemail makes you more money
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Most businesses treat their voicemail like a black hole—calls go in, but customers never come out. And guess what? That’s costing you a lot of money.
A generic “We’ll call you back” message is basically code for “Go find another business that actually picks up.” But with one tiny tweak, you can turn missed calls into real opportunities.
Best part? It takes five minutes to fix.
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SALES
Voicemail script that makes you more
Most businesses lose 62% of their inbound calls to voicemail (CallRail study). But here's what's crazy - the standard "we'll call you back" message costs you 89% of those potential customers.
Here’s a simple voicemail change that boosts callbacks & pick ups.
Here's the exact script:
"Hi! You've reached [business]. We're with a customer but if you leave your name and number, [specific person's name] will personally call you back within 15 minutes during business hours. And because we made you wait, we'll give you [specific valuable offer] just for connecting with us. Leave your message at the beep!"
Why it works:
Names a specific person (creates accountability)
Gives exact callback time (removes uncertainty)
Offers instant value for the inconvenience
Makes a promise you can track
Real example:
Gym changed from generic voicemail to:
"Hi! You've reached Elite Fitness. We're training a client but Sarah will personally call you back within 15 minutes. Leave your info and we'll give you two free sessions just for connecting with us."
Cost to implement: $0
Time to implement: 5 minutes
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SOFTWARE
Top tools
✅ ChatSimple: AI agent for inbound sales and support.
✅ Spike: An app that transforms email into a chat-like workspace, integrating messaging, tasks, calendars, and calls for seamless collaboration—all in one inbox.
✅ Nutshell: An easy-to-use CRM and email marketing platform for small businesses, offering lead management, pipeline tracking, and automation.
POLL
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